“Missing Images” Printing on Receipts

If you see “Missing Images” printing on your receipts, it is likely that the images have not been completely downloaded to your printer.

To resolve:

  1. On your desktop, go to the SmartReceipt Configuration utility.
  2. Go to the Tools tab on the top of the window.
  3. Click on Reload Images.
    1. Please allow up to 5 minutes for the images to load completely before ringing any transactions.

If this does not resolve, please contact Mobivity Support at 1 (877) 282-766o opt.1 or support@mobivity.com

2 thoughts on ““Missing Images” Printing on Receipts”

    1. Hi Marion,

      If you’re wanting to find more information on getting re•ceipt coupons or text promotions, feel free to reach out to us at 1 (877) 282-7660 and we’d be happy to help.

Comments are closed.

Can't find what you're looking for? Submit a ticket to have a member of our team reach out to you directly to help solve the issue you may be encountering.
Submit a Ticket