1. As a text message, send the promoted keyword (or OFFERS) to 782929
2. Follow the prompts and reply accordingly
   1. If prompted to reply Y, then text Y
   2. If prompted to reply with your zip code, reply with your numeric zip code.

The phone number you have subscribed with may have previously been subscribed to Subway's Text Club and is no longer eligible to receive the opt-in offer, or you might have subscribed to a keyword that does not offer an opt-in promotion.

You will receive all future Subway Text Club offers though, so stay tuned!

1. Send the word STOP to 782929. You will receive your unsubscription confirmation.
2. Send the word OFFERS or the promoted keyword
3. Respond with your desired zip code once prompted

To redeem a Subway text promotion, you will need to do the following:

1. Select the hyperlink in the text message you received.
   1. Please note that only smartphones are eligible to redeem these text offers since they rely on the ability to access the Internet.
2. When you are in front of the cashier, select the Redeem button, then select Confirm, and they will apply to promotion to your order.
   1. Please note that once the Redeem button is selected and you select Confirm, a 5 minute timer will appear. You will then have 5 minutes to show the cashier your timer for your offer.
3. Once the timer expires the offer is no longer valid and will not be accepted.

We're sorry to see you go! 

To unsubscribe from the Subway text club, please text the word STOP to 782929. You will receive one final confirmation text that confirms you're unsubscribed. 

If you're receiving a message back from 782929 saying "You have entered an invalid message. Please try again.", please be aware that the text program is only programmed to respond to keywords like OFFERS that are being promoted by Subway.

If you're receiving this response, chances are you're texting in extra characters with the keyword you're trying to subscribe to. If you receive this message you will need to begin the subscription process again by sending in the correct keyword to 782929.

For questions or concerns related to the Subway Mobile App, please contact Subway's customer support team at 1 (833) 778-2929.

All Subway offers are valid at participating Subway locations, but participation in the text program is at the discretion of the franchise or owner of the Subway location. If a location chooses not to honor your text offer, we recommend calling prior to your visit to ensure the location will honor your promotion or calling Subway's customer support team at 1 (833) 778-2929 for more information. 

If you've redeemed your offer and weren't allowed to use it at the store, you may reach out to our Support Team at [email protected] or at 877-282-7660 to get the offer reinstated.

As long as the promotion is not expired, simply reach out to our Support team to get the offer reinstated. You may reach us at 877-282-7660 or at [email protected]

If you are experiencing a concern with accessing a text offer's redemption page on your phone we recommend the below:

1. Try copying and pasting the offer link into a web page from the text message.
2. clearing your browser history before opening the link again.
   1. For iPhones
   2. For Android/Google Phones.

* Please be aware that the Subway text offers may require you to use a smart device that has internet or data connection to load the offers through the internet on the go.

If neither of these are successful, please do not hesitate to contact our support at the email [email protected] or the phone number 877-282-7660.

To view the Subway text club terms and conditions, please visit this website.